FAQ

Frequently Asked Questions

1. What are the delivery times?
➡️ Between 6 and 12 working days.

2. How can I track my order?
➡️ An email containing the tracking link is sent as soon as the shipment is dispatched.

3. Can I modify or cancel my order?
➡️ You can contact us within 12 hours of placing your order.

4. What should I do if my product is damaged?
➡️ Send us a photo of the product, we will find a quick solution.

5. Can I get a refund?
➡️ Yes, if the request is made within 30 days of receipt (see the Returns page).